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Warranty

Water Depot systems carry manufacturer warranties that vary by product. Your warranty terms are provided in writing by your local store at the time of purchase.

To make a claim, contact the store where you purchased your system with your proof of purchase and model number.

Keep your warranty valid

  • Have your system installed by an authorized installer
  • Keep your receipt, model and serial number
  • Change filters and lamps on schedule and keep salt topped up
  • Use genuine replacement parts

What is usually not covered

Damage from freezing, flooding, improper installation, misuse, or water conditions outside the system's rated limits, as well as consumables such as filters, membranes, lamps and salt.

Registering your system

Your local store registers your system at installation. If you moved into a home with an existing system, contact your nearest store so we can look up its history.

Need help with a claim?

Contact the store where your system was purchased.